09 27 2016
MY SHOP is your very own place on our site that is all about you. It’s where you’ll find your True Team ready to problem solve, advise, and yes, recommend and explain products, specifically curated to your needs.
That sounds so nice, doesn’t it? My OWN shop!
Um, but what does that mean exactly?
Well, what it means is that you have your very own place on our site that is all about you. It’s where you’ll find your True Team ready to problem solve, advise, and yes, recommend and explain products, specifically curated to your needs.
As we get to know each other better, this page will feel more and more like you. When you take our quiz, chat with the members of your True Team, buy different products for yourself and for friends, we’ll get better at sharing with you what we think will mean the most to you. At minimum, that means not offering you a cleanser for acne-prone skin when you’ve clearly told us you have the beginnings of rosacea. At best, it means that each blog post will give you information you not only didn’t have, but that you didn’t even know you needed until it arrived. Sounds good, right?
Here’s how we get started. Once you’ve taken our True Quiz, it’s time to meet your True Team, a group of experts (yes, living, breathing, non-bots right here in Mill Valley) whose mission in life is to make sure your relationship with your skin is a good one. These super knowledgable skincare aces are here to answer your questions, help you solve your skin problems, and teach you about our ingredients, products, and getting the most from our entire line of skin care. Your MY SHOP page lets you contact them via e-mail or instant message. Send them your questions, update them on your results, show them your photos, and learn how to best best achieve the results you’re looking for. They’re like life coaches, but for your face, hair and body.
Here’s why else you’ll love MY SHOP:
* Your Cabinet. Your cabinet contains all of the products you have purchased or are subscribed to. You can manage your subscriptions and reorder products directly from Your Cabinet.
* Product Recommendations. Just below your cabinet, you’ll find a list of recommended products. These products include those items you have not purchased from your quiz results, as well as additional products that your True Team recommends to you.
* Sneak Preview of New Products. We love sharing the launch of our new products with our loyalists, especially when they’re perfectly suited to your skin’s needs. You are part of our community, and we want you to get first dibs.
* At-A-Glance Management of Our New Subscription Program. By subscribing to have your favorite products regularly delivered to you, it means never realizing you’re out of your beloved Renew face oil the day before you leave on vacation. You pick the products. You determine the schedule. And voila -- we ship them to your doorstep.
* Instant Account Overview. My Shop helps you quickly track your orders and shipments, and update your shipping and billing information.
Thank you so much for being on this journey with us. We can’t wait to get to know you even better!