30 Day Money Back Guarantee

Exchanges and Returns

Shop with confidence. Any full sized product purchased from us can be returned or exchanged within 30 days of purchase for any reason. Please note that this policy does not apply to travel kits.

If you would like to return a product, please reach out to us by email at trueteam@truebotanicals.com.
We may also be able to suggest an alternative product or help problem solve as to why your product is not working for you.

While we’re happy to refund or replace your product, we are unfortunately unable to refund shipping charges.