Shipping Policies

In stock orders are usually shipped within 24 to 72 hours of receipt. Orders placed after 1:00 p.m. PST on Friday will be processed on Monday.


We offer free shipping within the US on all domestic orders over $35. We ship orders via USPS which usually takes from 2 to 5 business days. We do offer Express shipping for expedited service. Express orders will be prioritized and once processed, will arrive within 1-2 business days in most cases.


True Botanicals ships to a limited number of countries* outside of the United States. We offer free shipping internationally on orders over $300. International shipping times vary depending on region and service selected.

Orders shipped Priority International take 6-10 business days for delivery. Express International orders will take 3-5 business days for delivery. Products are shipped from our headquarters within 2-3 business days of order placement. International packages are provided tracking information.

* True Botanicals currently ships to the following countries: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Hong Kong, Iceland, Ireland, Isle of Man, Japan, Luxembourg, Netherlands, Norway, Singapore, South Korea, Sweden, Switzerland, Taiwan, United Kingdom.

Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; True Botanicals has no control over these charges and is not responsible for any reimbursement of custom fees or taxes.